All Astral products are guaranteed under warranty to the original purchaser against defects in materials and workmanship for the reasonable lifespan of the product.
Astral reserves the right to determine what is a manufacturing defect. This does not include normal wear and tear, product misuse, or accidental damage.
If found to be covered under warranty, Astral will replace the product at no cost to the customer.
Warranty replacements sent to a country other than the one where the original purchase was made will incur additional shipping charges.
If you believe that your Astral product has a manufacturing defect, discontinue use immediately and fill out the Warranty Form. Please note, continued use of a defective item may void the warranty.
You can find our phone number and email here.
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