Our founder handling a repair / Astral Archives

Warranty Information

All Astral products are guaranteed under warranty to the original purchaser against defects in materials and workmanship for the reasonable lifespan of the product. 

Astral reserves the right to determine what is a manufacturing defect. This does not include normal wear and tear, product misuse, or accidental damage. 

If found to be covered under warranty, Astral will replace the product at no cost to the customer.  

Warranty replacements sent to a country other than the one where the original purchase was made will incur additional shipping charges.

If you believe that your Astral product has a manufacturing defect, discontinue use immediately and fill out the Warranty Form. Please note, continued use of a defective item may void the warranty. 

You can find our phone number and email here.

Here's how it works

  1. Fill out and submit the form below
  2. Check for an email from us with your warranty claim information. Simple!
Contact Info
Shipping Address
Product Info
Check here if you feel this problem is a manufacturing defect.
Sign me up for the Astral newsletter!

Error Message

×